The second CPPP weekend of 2009 took place with a large group of COPA members at North Las Vegas airport. As we did with the Lakeland CPPP, we invited participants to provide feedback through an on-line survey. 80% responded and gave us good marks for the upgraded ground courses and the extraordinary Partner in Command session, but also clearly communicated a significant dissatisfaction with the hotel arrangements.
To improve our outreach to COPA members, we wanted to know how participants learned about the CPPP course:
Clearly, a variety of sources are required to reach participants. Most of the Las Vegas participants heard from the COPA forums and email. Improving and expanding those sources of information will be important to reach more CPPP participants.
Las Vegas has always been a popular destination, so we were interested to learn how far people travelled to the CPPP:
Only a few participants were close by Las Vegas but lots of COPA members flew from surrounding states, some for several hours of flying time. The attractions of CPPP and a hospitable location brought people from far away.
Next we asked about overall satisfaction with the CPPP weekend, as well as ground sessions and flight training sessions. In each of these questions, we asked for opinions on a scale of worst to best: A disaster!, Could be better, OK, Good and Excellent.
The overall satisfaction with CPPP is extraordinarily high with most answers given as Good and Excellent and only a smattering of Could be better. We are still doing good things with CPPP. In the graphs below, more dark blue is better:
A smattering of concerns surfaced with the pre-course process, the conference facilities and audio-visual presentations.
But we knew we had trouble with the hotel choice. This time at Las Vegas, the hotel accommodations obviously took a hit with a noticeable number of Could be better and even several A disaster! responses. So we asked another question about where people stayed:
Clearly, Las Vegas draws people but only half of the respondents stayed at the CPPP hotel.
Shifting to ground instruction, the responses reflect the different attendance at each session but show a high level of satisfaction:
The avionics sessions were much better received at Las Vegas than Lakeland, reflecting improvements by the instructors. However, we still have a ways to go, partly challenged by the diversity of Cirrus avionics configurations and the experience level of CPPPP particpants.
In the comments on the ground sessions, we received a few additional suggestions:
The next question asked about flight instruction. Once again, flight participants rated this segment highly:
The most concern came from the suitability of the airspace around Las Vegas. The lack of instrument approaches nearby is a known limitation that CPPP instructors struggle with each year.
Las Vegas CPPP featured a Partner in Command course accompanied by a simulator experience. We encouraged partners in the registration materials and announced it again at the Friday night reception and had 15 participants.
But the pre-event description and outreach left the most to be desired followed by a desire for more time.
In the open-ended comments to the Partner in Command session, we received many compliments and a few suggestions:
In an open-ended question, we asked for any negative factors and this time the hotel situation received the most criticism:
Similarly, we asked for suggestions to improve the CPPP course, some of which we could act on for future CPPP weekends:
Finally, we asked the participants what they would say if someone was considering attending another CPPP weekend:
Thanks to the participants for this feedback. Some ideas we have already implemented for Las Vegas, while others will take some consideration.
One idea is to incorporate these CPPP exhortations on the COPA home page. Look for them there.
Rick, I have difficulty distinguishing between the various shades of blue in your graphs. Would you consider consider using a red-yellow-green-light blue-dark blue progression instead?
Craig, thanks for the feedback. Unfortunately, I was limited in my choices of color schemes. Next time, I'll go more carefully and see what might work better.
I share the comment re basic course in Garmin 430. I only did ground this time but each time I flew with an instructor in the past I learned some short cuts that were very helpful. When I showed them to very experienced instructors they were unformiliar with the short cuts available.
Nearly 10 days ago, I saw a video of a lecture, Single-IFR concern, on our website . I can't find it again. I think ,it was one of the first lectures while the Las Vegas fly in. I don't mean the lecture-video of AOPA. Can you help me to find it?