Robert Eicholzard issuers have a deadline from the date of the original transaction.
Usually 60 days from the date you receive your statement, and there are also other restrictions.
It looks like Austin Meyer(creator of X-Plane) has some comments about FlyThisSIm:
Please, Do not let this company off the hook. The good news is I finally got my sim. The bad news is, they still owe me the $1500 GCU that goes with the system. I paid for it 10 months ago and counting.
No return phone calls. I have no clue how they are staying in business.
I interacted with them recently to renew my support plan. They said they were shipping systems again and trying to catch up, little by little. I guess that’s better than nothing.
I will probably sell my TouchTrainer soon, as it no longer matches my upgraded panel...completely different avionics, sadly. I am working on a disclaimer so potential Buyers will be fully aware of the company’s challenges. I have the cheapest one...BATD...but it’s still under service, and the service has been excellent.
I ordered mine towards end of last year. Came early, stayed in a boxes for a couple months because I was in the middle of a move. I’ve had great support from Michael. Any questions/issues handled in less than 24 hours. Totally enjoy it, and I don’t even log any of the time because I don’t have any trouble getting actual IMC procedures in a timely manner, and the minimum amount isn’t enough to keep me comfortable ( I enjoy living, and may be overdoing it, but I also add a little CSIP training in a couple times a year).
I just like the FTS, especially before going to new airport in Class B/C...and on days I’m just too lazy to go to the airport. Recently “recreated” a STAR to approach that got me a little twisted and it was insightful.
I’ve got a “gut” feeling this will turnaround. Too many nice good people working hard at ground zero.
When I look at my fuel receipts for the year...the 8k...for all the hours I put in is a drop in the tank. I’ve got thick skin...hit me!
This parallels my experience, including recently. The folks I talk to there are optimistic and dedicated. They are making progress in spite of, not because of, their new management.
Sadly for me, my TouchTrainer sold quickly last week. I would keep it in a heartbeat, but it no longer matches my dream panel, so home practice no longer helps me much in the plane. My Flythissim emulates Perspective and Avidyne incredibly well. If the support continues, it has a long life.
Hopefully there will be more positive posts in the future. If they ever can build more custom systems to match panels, I’ll be back! For now, buying this system was one of my best flying decisions. In fact, without it, I would not have my IFR ticket. It’s that simple.
I have had a FlyThisSim VM on order since mid April and either they don’t return my calls or email. When they do it is very elusive about what is going on. I have learned they have a management/ownership issue. At this point I am doubtful I will ever see my sim.
They still owe me $1500 or a GCU. I ended up finding out who their supplier for the GCU was and went direct and bought one. As far as I understand, this supplier will no longer send them units due to lack of payments.
It is a great sim but Roland has no common sense on how to run a business and will fail.
Ron Brownthis supplier will no longer send them units due to lack of payments.
That's correct. It's been the case for many months now, and will remain so. Anyone who is still waiting in the belief that a benign 'shortage of components' is going to resolve itself is misguided. They lied and lied, failed to pay, and got cut off. There's only really two suppliers in the world that do this kind of small run sim hardware, and neither of them will deal with Fraud This Sim. That's why they can ship the occasional system, but without the GCU. They can build PC's from generic parts, and touchscreens etc are easy to source. The cheap Saitek gaming controls that they use are available from just about anywhere. But the GCU is a custom part, and Mr. Pinto has long since burned those bridges.
The Cirrus Owners & Pilots Association (aka, “COPA”) is a 501(c)7 non-profit corporation dedicated to serving its members.
COPA® is not in any way affiliated with Cirrus Aircraft, the manufacturer.Cirrus is a registered trademark of Cirrus Aircraft